TerraMater Lakewood 4421 Oyster Grey 14mm Engineered Oak Flooring

DELIVERY TIME

If the items in your order are in stock, they can be available to collect from store or be ready to dispatch within 1-3 business days.

ACCEPTANCE OF THE PRODUCT

– Tiles may vary in colour, texture, or appearance according to the manufacture’s design for that particular tile series or product line.
– Shade variations are inherent in all clay products.
– No responsibility can be accepted for crazing or shade variations.
– All tiles should be examined upon receipt.
– All ceramic tiles can be slippery when wet. Liability will not be accepted for accidents due to inappropriate tile selection, inappropriate maintenance, or carelessness.
– All tiles must be laid in accordance with recognised industry standards.
– The act of laying the material means the material is accepted for decor, shade, quality, type and size.
– It is the fixer’s responsibility to lay the material under control of the client or the client’s agent eg builder.
– No claim will be accepted once the material is laid.

RETURNS

You have 15 calendar days to return an item from the date you received it.

A handling charge of 35% will be charged on the value of all returns.

Learn more about our Return Policy