INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What types of tiles do you offer in your store?
At our tile store, we offer a diverse range of tiles including Ceramic, Porcelain, Natural stone, Stacked stone, Mosaic, Timber-look, Subway, and Feature tiles. Whatever your tiling needs, we've got you covered
How do I know which tile is right for my space?
Choosing the right tile depends on its purpose, location, and the desired aesthetics. Some tiles are ideal for wet areas, while others are best for living spaces. Factor in the tile's durability and the ambiance you want. At our Tile Shop, our team is on hand to provide guidance, and we offer sample tiles to help you decide. Let's collaborate to find the best tiles Melbourne
Can you help with tile design and layout suggestions?
Absolutely! Our team is well-versed in tile design and layout. We can provide expert suggestions based on your space and desired look, ensuring a cohesive and appealing result. Let us assist you in bringing your vision to life
Where is your tiles store located in Melbourne?
Our tiles store is located at 2/120 Canterbury Rd, Kilsyth South VIC and second tiles shop is located at 64-66 Amberley Cres, Dandenong South VIC. We are open Monday through Friday from 9am to 5pm and Saturday from 9am to 4pm.We invite you to visit our showroom to see our wide selection of tiles in person. Our experienced staff is happy to help you choose the perfect tile for your next project.
Can I view and order samples online before making a larger purchase?
Absolutely! We believe in the significance of experiencing the tiles firsthand. While we offer an online viewing option, we warmly invite you to visit our tiles store to see and feel the samples in person. This will give you a better understanding of their quality and appearance. Drop by, and our staff will be happy to assist you in selecting and understanding your options before making a larger purchase for tiles Melbourne.
Do you offer in-store consultations or design services?
Yes, we do! We understand that choosing the right tile can be a significant decision, and our expert team is here to help. If you visit our tiles store, we offer in-person consultations and design services to assist you in making the best choice for your space. Whether you have a clear vision or need some guidance, we're here to ensure your tiling project is a success.
What is the delivery time for online orders?
If the products you've ordered are in stock, you can either collect them from our Tiles shop or we'll have them ready for dispatch within 1-3 business days. If you have specific timing needs or urgent requests, please contact our customer service team, and we'll do our best to accommodate.
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